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Frequently Asked Questions

Find answers to common questions about our services

What is CashForPhone?

CashForPhone is your one stop solution for all your phone needs. We buy, sell and repair used phones at best prices. Our easy to use app ensures that you can get the best price for your phone in under 60 seconds.

What is CashForPhone Assured sale or Buyback?

Once we quote a price for your gadget on our website or app, CashForPhone assures its sale within 2 working days. The price is valid for 4 days.

How do I Schedule pick up of my old gadget?

If you have generated a quote on our website, click on "Sell Now", fill in your contact details and we will contact you. We pick up your phone as per the time slot given by you. Need to change? Call us at 8800880101.

What do you do with the gadgets that you buy?

We repair those gadgets to function to their fullest and sell them to either our partners or directly to customers. The ones damaged beyond recovery are used for parts. Leftovers are sent to our recycling partners.

Do you buy the devices for yourself or do you have partners?

We work with a network of partners across Delhi who buy used gadgets as per our terms. We also have physical stores where we sell directly to walk-in customers.

Can I sell my gadget without providing any ID proof?

Sorry, but we need to establish proof that you are the legal owner to ensure we don't buy stolen phones. Providing identification details is mandatory.

If my model is not available on CashForPhone, how do I sell it?

Please drop us a mail at info@cashforphone.in or call us at 8800880101 providing details about the Brand, Model, Configuration & Condition, and we will contact you.

My phone has Broken/Damaged Screen but it's less than 12 months old. Why is it not under warranty?

As per warranty conditions, a gadget is considered out of warranty if it's physically damaged or has broken screen. Hence this device is not considered to be under warranty.

Do you charge for picking up my gadget?

No, it is absolutely free!

Does CashForPhone Assured Sale Service charge me?

We don't! From start to finish, CashForPhone's Assured sale or buyback service is completely free to use and can be tracked at all times via our app or website.

How are you different from OLX, Quikr or Cashify?

While other re-selling websites require you to contact & bargain with buyers, we cut this hassle entirely by directly quoting a price and delivering the service at your doorstep — all within 36 hours.

What is CashForPhone Repair?

CashForPhone repair provides doorstep professional service to fix your device. Request the service under our Repair section or call 8800880101. Our representative will visit you, pick up your smartphone, diagnose, fix and deliver it back — backed with minimum 1-month warranty.

What if my gadget faces same issues after repair?

Contact our support team or write to us and we will schedule a pick up again. If it's within the CashForPhone Warranty period, we will not charge anything.

Will I get a warranty on the repair?

We provide minimum 1 month warranty on each gadget repaired. The warranty is valid only for the parts repaired or replaced.

How do I Pay for CashForPhone Repair?

You can pay Cash or online via Net banking, Debit/Credit Card & e-wallet.

Why choose CashForPhone over local vendor?

Unlike local vendors, CashForPhone uses quality spares and trained technicians. We provide home pickup & delivery with a genuine repair invoice and minimum 1-month warranty.

How many days does repair take?

Touch & LCD issues on selected devices take about two days. Actual time varies with device and damage — confirm with our representatives.

How much does CashForPhone charge for repair?

CashForPhone charges a non-refundable Rs. 250 for diagnostics, collected at pickup for cash orders. This amount is included in the website price and adjusted in the final invoice.

I bought a phone from the USA. Will you buy it?

We do buy gadgets bought outside India, but we don't consider them under warranty even with a valid bill.

I bought a new phone 10 days ago. Why is the value so low?

When you buy a gadget and sell it in a few days, the device falls under "used" category. For a professional buyer, it has already lost a significant percentage of its value.

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